Smart Integration: How AI Blends with the Internet of Things (IoT)
eKYC System for Insurance Company
Industry
Insurance
Service
AI & MLOps
Client’s Location
Singapore
Business needs
The customer is an insurance company that wants to build an eKYC system to simplify the procedure and improve the customer experience:
- Meeting Global Standards: Adhering to international regulatory standards like KYC and AML (Anti-Money Laundering) is crucial for insurance companies to operate legally and ethically. eKYC helps streamline compliance processes.
- Faster Onboarding: By automating identity verification, eKYC reduces the time it takes to onboard new customers.
- Seamless Digital Experience: Offering a convenient digital experience attracts tech-savvy customers and improves customer satisfaction.
- Remote Onboarding: eKYC enables remote customer onboarding, expanding the potential customer base.
- Real-time Verification: Real-time verification of customer identity helps prevent fraudulent activities like identity theft.
- Continuous Monitoring: Ongoing monitoring of customer information can identify potential risks and suspicious activities.
- Reduced Manual Work: Automating the verification process reduces the need for manual paperwork and human intervention, leading to cost savings.
- Improved Accuracy: Digital verification minimizes human effort and mistakes
The eKYC system includes:
- Extract information from the ID card
AI Solution
-
- Use Optical Character Recognition (OCR) technology to extract information from ID cards.
- Using Facial Detection, Facial Verification and Liveness Detection technology to authenticate faces.
• Voice Verification is used for voice authentication
Tech Stack
- Languages and frameworks: Python 3, OpenCV, Tensorflow, Pytorch
- Machine Learning (Deep Learning): OCR, facial detection, facial verification, liveness detection and voice verification
- Cloud: Google Cloud

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